Clearly that’s one of the most important questions of all, and that’s why it’s a question you really should be asking of any agent you are considering. In the end, I think it comes down to seven key elements.
Experience – In the 28 years I have been in the real estate industry, I’ve seen good markets and bad, easy sales and seemingly insurmountable obstacles. Having helped over 2000 families, I can honestly say that I’ve dealt with everything anyone could ever be expected to deal with, from folks having unexpected triplets, to some of the most challenging family situations you can imagine. Whenever i’ve had to hire anyone in my life, to handle any tasks for me, the one thing I’m always focused on is hiring the most experienced people in their field, in the knowledge that whatever may come up, they know how to deal with it. When you hire me to sell your property, you can be assured that I have the experience that can only come from decades of having done this for thousands of people, and the intellect to think on my feet, and ensure that you get the best price, in the fastest time frame and with the least amount of aggravation.
Communication – One of the single biggest things that I pride myself on is communication. Most people who have recently been involved in a transaction cite as their top issue a lack of communication from their agent. Sometimes hours or even days go by, waiting for a return phone call. I had a Seller recently who had been listed with an agent for 4 months, and had been trying for 2 weeks to get him on the phone to reduce the price, never to have a call returned. This is even more common, not less, with some of the top producing agents, who tend to insulate themselves from their clients with layers of assistants. I just don’t buy into that theory. When you hire me, you get me…not a flock of trainees living off the coattails of my name on the door.
I pride myself on being available seven days a week on my cell phone and I usually respond to my e-mails with 10 minutes throughout the day and night. I don’t really take vacations or days off, I don’t tune out and turn off my phone. I know that probably sounds crazy, but I’m a workaholic, and truly just enjoy what I do.
Negotiation – I am one of the most skilled negotiators in the industry. I have put together around 2000 transactions, and always make sure I’m working in the interest of my clients. My experience has taught me how to “weed out” the root of the negotiation and get right to the point. As a Seller, I can teach you how to deal with a Buyer in a way that’s most likely to result in a sale. One of the most important aspects is to identify potential “bad deals” before you ever sign a contract. Once you do, it’s too late, and there are countless mine fields to watch out for such as so called pre-approved buyers who will never really get a mortgage.
Determination – I don’t want to hear about why something can’t be done… I want to know how to make it happen. I never give up!! In the end, there is nothing worse than having your money on the line, while your agent whines about everything from the weather to the market as a whole. They should channel that energy into positivity and at least try to make things happen.
Marketing Innovation – Doing things the same way they’ve been done before will never yield a new result. Only by thinking outside the box can you make the impossible seem effortless. I have come up with some wild marketing programs that have set the real estate community on fire, and resulted in my being asked to speak at national conferences on creative marketing techniques.
Fee Structure – Real Estate seems to be the only industry in which you can hire the top person in the industry for less money than an inexperienced one. I just can’t fathom why anyone would pay MORE money for someone with LESS experience. My 15 year old Homeowners Blend Program enables homeowners to save up to 50% on the real estate fees they might have been expecting, while still having the best in the business representing them.
Relationships – Perhaps one of the more overlooked issues in the industry, is to have an agent who’s actually nice to be with. This is especially true when working to buy a home. After all, who wants to spend time driving around with someone they don’t even like. In addition to being a great Realtor, I also happen to be a sweet person to be with. Even while I am always the consummate professional, I’m far from boring and stodgy. I’m witty, charming, funny, and incredibly modest too! We’ll have a great time together….I promise!
The good news is that you don’t have to take my word for any of this!! Instead you can hear first hand what some of my past clients have to say about their personal experiences by check out this video. I think you’ll really enjoy hearing people talk about their particular real estate transactions, how things went, what they might have done differently etc.
Any questions, just email me anytime at email@example.com and I’m absolutely honored to help any way I possibly can.
Steve Levine Mission Statement
I will provide the best service possible for every client I represent.
To be the best Realtor I can be, I am willing to give up a large portion of my personal life to ensure the highest level of service, integrity, and knowledge possible. To do this, I have committed to being reachable to all of my clients 24 hours a day – 365 Days a year within 10 minutes or less. This I do not because of my clients expectations, but because of my commitment to their service. I have been selling Shrewsbury Massachusetts real estate since 1992, by providing this level of service at every opportunity.
I will never tell a client what they want to hear if it is not reality. I will never enter into a client relationship where I know what is expected of me can not be done in good faith. I acknowledge that I may periodically lose business because I am truthful with my clients and sometimes my competitors will tell them what they want to hear to temporarily to get their business. In the long run, I know that my honesty will prevail.
I will always remember that to have a winning relationship for my clients, we must always have a mutual goal. I am neither slave – nor master, but a fellow member of a winning team. While I will bend over backwards day or night to help you meet your goals, I will not enter into a relationship with people who treat me with disrespect. I have worked too hard for too many years.
I will never lose sight of the fact that my honesty, loyalty, understanding, work ethic and creativity are what make me so very different from the real estate masses. I will always promote the best interest of my clients, and I will always disclose to my clients all facts that might affect or influence their decision. Many times, a client and I may disagree, but they will never be left wondering about any hidden agenda. Anything I have to say about a property is out in the open at all times. In the end, all decisions are the Clients to make, not mine, and I will always respect their decision.
I will freely give of my time and money to help my Shrewsbury Massachusetts community and charities. I will never lose sight of how many people in the world are less fortunate than myself. I will also attempt to educate my fellow agents, and to raise the standard by which Realtors are measured in the public eye.
I will never forget that I can easily go from being the Top Agent in New England to being a Nobody, by losing sight of the fact that I owe to my clients everything that I am or might ever hope to be. They have placed me where I am today, at the pinnacle of my profession, and they can just as easily take it all away.
I respect your time, and value your business. I know you could go anywhere for your real estate needs, and appreciate having the opportunity to serve you the best way I can. My family completely owes its well being to your continued business, and my entire family is grateful for all you have made possible.